faqs

Question: How do I place my order?

Answer:

1. Choose one piece item and click on the "Paypal" button.

2. Confirm your shipping address on the PayPal payment page.

3. Choose your payment method and click 'Continue'.

4. Verify information.

5. Once your order has successfully been placed, you will receive a confirmation email with your order number and the details of your order.

Question: When will my order be processed?

Answer: We have warehouses all over the world, so all orders are handled and shipped according to the customer's address nearby. Orders will be processed within 1-2 business days to process your order (while some items may need 3-5 business days).

Question: How accurate is your monitor?

Answer: As accurate as you'll find in a doctor's office or hospital. This is due to an advanced patented A9 medical chipset which does not need calibration. We grew tired of seeing devices for the home suffer inaccurate readings.

Question: I have large arms, will your cuff fit me properly?

Answer: Our cuff is designed to fit all arm shapes and uses a stretchable fabric material.

Question: Is the monitor certified medical grade?

A: Yes, iHomedoc has FDA-approved certificates and worldwide multi-country medical certifications such as CE, CMDR, TGA, UKCA, AMAR, and RoHS.

Question: Do you have a warranty?

Answer: Our monitors carry a 5-year warranty and include a 30-day satisfaction guarantee.

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